COVID 19 Information - Choose Brisbane


COVID 19 Information

15 May 2020

This page provides information and links that might assist individuals and businesses affected by the COVID-19 outbreak.

Brisbane Marketing is aware that COVID-19 and associated restrictions are having a heavy impact on our members, partners and the broader Brisbane community. We are monitoring the situation closely to provide information and support during this challenging time.

Restrictions to travel

Brisbane, while the Queensland Government is easing some restrictions on movement from Saturday 16 May, it’s important that we all stay safe. As you get out and about re-exploring our city and region, make sure you keep up to date on the restrictions still in place. Dining in at restaurants, pubs, clubs, RSLs and cafes for a maximum of 10 patrons at one time will be allowed (no bars or gaming). Mulgumpin Moreton Island and Minjerribah North Stradbroke Island will also reopen for visitors, but you must abide by the 150km restrictions. Stay informed -

See the below Queensland Health webpage for more information.

The Australian and Queensland Governments have announced a series of restrictions to curb the spread of COVID-19.

Travel into Australia has been restricted to Australian citizens, residents and their immediate family members only. Queensland border restrictions will be tightened across the state from Friday 3 April to prevent the spread of COVID-19.

In addition, there is now a ban on Australians travelling overseas to avoid people returning with the virus.

The Australian Government has also advised against non-essential domestic travel. The  Queensland Government has joined some other States and Territories in introducing further travel restrictions. Queensland’s borders are now closed, meaning anyone travelling into Queensland will be required to demonstrate that they can self-isolate for 14 days.

People are now banned from travelling to Minjerribah (North Stradbroke Island), Moorgumpin (Moreton Island) and K’gari (Fraser Island) unless they live there, or work there, or are travelling for other permitted purposes.

Restrictions to social gatherings

Restrictions on social gatherings, particularly those relating to non-essential and outdoor gatherings have been extended. The full list of limits to public gatherings can be found at the Australian Government website, which is regularly updated with the latest news and advice from government agencies.

Brisbane Marketing encourages you to follow the governments’ social distancing guidelines. We recommend you contact individual event organisers or businesses for accurate information on their operations.

24/7 Hotlines

  • National Coronavirus Helpline – call 131 450 or 1800 020 080
  • If you need urgent medical assistance - call 000 
  • Ambulance hotline for non-emergencies – call 13 12 33 
  • Queensland health advice - call 13HEALTH (13 43 25 84) 
  • Queensland public mental health service - call 1300 MH CALL (1300 642255

Further Assistance

Health updates

Travel and Visas

Updated Event and Activities Information

Brisbane Marketing recommends that you contact individual organisers or operators to get accurate information on cancellations or changes. 

For Business

The Queensland and Australian Governments have dedicated customer representatives to explain the assistance available to business.

For an overview of Queensland Government support visit Business Queensland and contact the Department of Employment, Small Business and Training hotline on 1300 654 687 and [email protected].

For more information on Australian Government support talk over the phone, live chat or email from 8am – 8pm through the Coronavirus business support service. Phone: 13 28 46 or email Coronavirus business support.

Cash flow

Boosting cash flow for employers - provides up to $100,000 back to small and medium-sized businesses, with a minimum payment of $20,000 for eligible businesses. The payment will be tax free.

Support for immediate cash flow needs for SMEs – under the Coronavirus SME Guarantee Scheme, the Australian Government will provide a guarantee of 50% to support short-term loans. 

Supporting staff

Supporting apprentices and trainees - Eligible employers can apply for a wage subsidy of 50% of their apprentice’s or trainee’s wage paid during 1 January 2020 to 30 September 2020.

Casual employees - The Australian Government is making support payments quicker to access by waiving the usual waiting period periods for casual employees.    

Jobs support loans - This scheme is for Queensland businesses and non-profit organisations financially affected by COVID-19. Eligible business types include sole traders, partnerships, private and public companies and trusts.

Worker transition scheme - For workers who may find themselves without work.

Early access to superannuation - Casual workers with an income or hours reduced by 20% or more, access up to $10,000 of their superannuation tax-free. 

Fair Work Australia - workplace obligations and entitlements – Help and advice for employers and employees with entitlements during this time.  

Tax, bill, fee and rent relief

Temporary relief for financially distressed businesses - The Australian Government is temporarily increasing the threshold at which creditors can issues a statutory demand

Payroll tax relief package - payroll tax relief measures from Queensland Government including refunds of payroll tax and payroll tax holiday and deferrals. 

SME power bill relief - Small and medium businesses may be eligible for $500 rebate off their energy bill.

Rent relief -  for small businesses who rent premises from the Queensland Government.

Sole traders

Additional Information for Sole Traders - Increased instant asset write off and accelerated depreciation measures for sole traders, as well as increased and accelerated income support payments for sole traders and employees 

Early access to superannuation - Sole traders or casual workers with an income or hours reduced by 20% or more, access up to $10,000 of the superannuation tax-free. 

Tourism business support

Relief for Queensland tourism businesses includes: 

See the DITID website for more details. 

The Queensland Tourism Industry Council (QTIC) is offering free membership, advocacy and support.

Adapting your business model

Market diversification and resilience grants - To help develop alternative markets food and fishing exporters and critical supply chain partners

Supply chain issues - For manufacturers and businesses who are finding it difficult to obtain vital materials and supplies to remain open. 

Getting ready to rebound

Business Mentoring Assistance - Mentoring for Growth - The Mentoring for Growth program has mentors ready to connect with impacted small businesses and may be able to provide tailored support including financial mentoring and business planning.

Financial Resilience Workshops - Delivered by TAFE Queensland, these workshops will provide practical tools and skills to build business resilience as well as an opportunity to connect and network with other small businesses facing similar issues.

Market Diversification and Resilience Grants - To help develop alternative markets food and fishing exporters and critical supply chain partners.

Local support

State support

National support