COVID-19 Information - Choose Brisbane


COVID-19 Information

Updated: 24 August 2020

Greater Brisbane lockdown

Greater Brisbane will enter a 3-day lockdown from 5pm AEST Monday 29 March to 5pm AEST Thursday 1 April. Please check back soon for full details.

A contact tracing alert has been issued for locations visited 20-28 March 2021.

From 12pm (midday) Friday 26 March visitor restrictions are again in place for aged care facilities, disability accommodation services, hospitals and correctional facilities.

Interstate Travel

For the latest border restriction information, please visit the Queensland Government's health website.


COVID-19 hotspots are updated regularly. 

People who have been in a COVID-19 hotspot in the last 14 days or since the start date identified for the hotspot (whichever is shorter) will not be allowed to enter Queensland, except for a limited range of people who can enter for essential purposes.

People who are permitted to enter Queensland who have been in a COVID-19 hotspot within the last 14 days or since the start date identified for the hotspot (whichever is shorter) will have to quarantine for 14 days at government arranged accommodation. Queensland residents who have been in a COVID-19 hotspot can return home by air and new residents can relocate to Queensland but, they will have to quarantine in government arranged accommodation at their own expense.

You are only allowed to enter Queensland if you have been in a hotspot in the last 14 days or since the start date identified for the hotspot (whichever is shorter), if:
  • your usual residence is in Queensland or you are moving to Queensland
  • you need to comply with an order to attend a Court or Tribunal in-person in Queensland or to give effect to orders of the Court or Tribunal in-person in Queensland
  • you have to fulfil an arrangement or obligation relating to shared parenting or child contact
  • you have to assist with or participate in a State or Commonwealth law enforcement investigation or other action at the request or direction of a State or Commonwealth department or law enforcement agency
  • you need to come to Queensland to complete an essential activity
  • you arrive into Queensland by air and you transfer directly to another flight to leave Queensland and don’t leave the airport or remain in quarantine until your flight out of Queensland
  • you arrive to the Gold Coast airport from an approved airport and transit directly by road to leave Queensland without leaving your vehicle
  • you are a student at a higher education institution or boarding school and are entering Queensland for study, parents and legal guardians are allowed to accompany students who are minors
  • you are entering to receive essential health care or to provide support to a person receiving essential health care
  • can provide evidence that you completed mandatory hotel quarantine in a COVID-19 hotspot and immediately transited to Queensland.
Click here for more information.

Brisbane Economic Development Agency encourages you to follow social distancing guidelines. We recommend you contact individual event organisers or businesses for accurate information on their operations. 

24/7 Hotlines 

  1. National Coronavirus Helpline – call 131 450 or 1800 020 080
  2. If you need urgent medical assistance - call 000
  3. Ambulance hotline for non-emergencies – call 13 12 33
  4. Queensland health advice - call 13HEALTH (13 43 25 84)
  5. Queensland public mental health service - call 1300 MH CALL (1300 642255)
Further Assistance
  1. Beyond Blue – Looking after your mental health during the Coronavirus outbreak
  2. Lifeline – Crisis Support & Suicide Prevention

Health updates 

  1. World Health Organisation
  2. Australian Government Department of Health
  3. Queensland Health

Travel and Visas 

  1. Department of Foreign Affairs and Trade – Smart Traveller
  2. Department of Home Affairs

Updated Event and Activities Information 

Brisbane EDA recommends that you contact individual organisers or operators to get accurate information on cancellations or changes.

For Business 

The Queensland and Australian Governments have dedicated customer representatives to explain the assistance available to business. 

For an overview of Queensland Government support visit Business Queensland or contact the Department of Employment, Small Business and Training hotline on 1300 654 687 and [email protected]

For an overview of Australian Government support for business, including updated JobKeeper details, click here or talk over the phone, live chat or email from 8am – 8pm through the Coronavirus business support service. Phone: 13 28 46 or email Coronavirus business support

Cash flow 

Boosting cash flow for employers - provides up to $100,000 back to small and medium-sized businesses, with a minimum payment of $20,000 for eligible businesses. The payment will be tax free. 

Support for immediate cash flow needs for SMEs – under the Coronavirus SME Guarantee Scheme, the Australian Government will provide a guarantee of 50% to support short-term loans.

Supporting staff 

Supporting apprentices and trainees - Eligible employers can apply for a wage subsidy of 50% of their apprentices' or trainees' wage paid during 1 January 2020 to 30 September 2020. 

Worker transition scheme - For workers who may find themselves without work. 

Fair Work Australia - workplace obligations and entitlements – Help and advice for employers and employees with entitlements during this time.

Tax, bill, fee and rent relief 

Temporary relief for financially distressed businesses - The Australian Government is temporarily increasing the threshold at which creditors can issue a statutory demand. 

Payroll tax relief package - payroll tax relief measures from Queensland Government including refunds of payroll tax and payroll tax holiday and deferrals.

Rent relief - for small businesses who rent premises from the Queensland Government. 

Tourism business support 

Relief for Queensland tourism businesses includes:

  1. waiving application fees for some variations to liquor licences
  2. waiving registration renewal fees for Inbound Tour Operators
  3. waiving of daily fees for commercial activity agreements and permits
  4. rebate on Marina Charges and Passenger Levies
  5. state land rent waiver

See the DITID website for more details.

The Queensland Tourism Industry Council (QTIC) is offering free membership, advocacy and support. 

Adapting your business model 

Market diversification and resilience grants - To help develop alternative markets food and fishing exporters and critical supply chain partners 

Supply chain issues - For manufacturers and businesses who are finding it difficult to obtain vital materials and supplies to remain open.

Getting ready to rebound 

Business Mentoring Assistance - Mentoring for Growth - The Mentoring for Growth program has mentors ready to connect with impacted small businesses and may be able to provide tailored support including financial mentoring and business planning. 

Financial Resilience Workshops - Delivered by TAFE Queensland, these workshops will provide practical tools and skills to build business resilience as well as an opportunity to connect and network with other small businesses facing similar issues. 

Local support 

  1. Brisbane City Council – business fees waiver
  2. Banks – small business loan payment deferral – contact your bank