COVID-19 Information - Choose Brisbane


COVID-19 Information

This page provides information and links that might assist individuals and businesses affected by the COVID-19 outbreak.

Easing of Greater Brisbane restrictions

From 1am AEST 22 January 2021, the Greater Brisbane region is subject to the same restrictions as the rest of the state.

Face masks
You are strongly encouraged to continue to carry a face mask with you at all times, to provide added protection if you are in a situation where you cannot maintain social distancing. When attending a big event, in a shopping centre or travelling on public transport, we strongly encourage you to wear a mask – especially when entering, exiting or moving through areas where lots of people are gathered.

Face masks remain mandatory at all times in the following situations:
  • at Queensland airports (indoor and outdoor areas)
  • during a domestic commercial flight
  • if you are arriving to Queensland from overseas or from a COVID-19 hotspot, you must wear a face mask while travelling from the airport until you reach your allocated room in your quarantine accommodation
  • if you are a driver of a bus, coach service, taxi or rideshare transporting a person required to quarantine.
Face masks alone will not protect you from COVID-19. Social distancing is the gold standard of COVID-19 prevention methods, as well as washing your hands regularly.

Movement and gathering
You can have 100 people gather in public outdoor spaces, and 50 people can gather at a private property – this number includes those who live with you.

Businesses, activities and undertakings
All restricted businesses can open, in line with the COVID Safe Framework.

All restricted businesses may now have one person per 2 square metres on their premises, other than a hospitality business that does not comply with the requirement to collect contact details electronically. Venues can operate with up to 100 per cent seated capacity if patrons are in ticketed, allocated seating.

Dance floors are also allowed indoors and outdoors, and you can stand up and have a drink at bar.

Visiting hospitals, aged care facilities and disability accommodation services

You can now enter hospital, residential aged care facilities and Disability Accommodation Services if you have been in Greater Brisbane since 2 January 2021. Certain restrictions continue to apply to:
  • hospitals
  • residential aged care facilities
  • disability accommodation services
Click here for more information.

Interstate travel

Changes to Queensland's border restrictions from 1am AEST 1 February 2021:

  • Greater Sydney will no longer be a hotspot
  • Anyone who has been in any part of New South Wales will be able to enter Queensland, by any means of travel, without having to quarantine or having to complete a border pass.
Restrictions will continue to apply for anyone who has been overseas in the last 14 days (including New Zealand). See the Quarantine for International Arrivals Direction for more information.

Click here for more information.

Brisbane Economic Development Agency encourages you to follow social distancing guidelines. We recommend you contact individual event organisers or businesses for accurate information on their operations. 

24/7 Hotlines 

  1. National Coronavirus Helpline – call 131 450 or 1800 020 080
  2. If you need urgent medical assistance - call 000
  3. Ambulance hotline for non-emergencies – call 13 12 33
  4. Queensland health advice - call 13HEALTH (13 43 25 84)
  5. Queensland public mental health service - call 1300 MH CALL (1300 642255)
Further Assistance
  1. Beyond Blue – Looking after your mental health during the Coronavirus outbreak
  2. Lifeline – Crisis Support & Suicide Prevention

Health updates 

  1. World Health Organisation
  2. Australian Government Department of Health
  3. Queensland Health

Travel and Visas 

  1. Department of Foreign Affairs and Trade – Smart Traveller
  2. Department of Home Affairs

Updated Event and Activities Information 

Brisbane EDA recommends that you contact individual organisers or operators to get accurate information on cancellations or changes.

For Business 

The Queensland and Australian Governments have dedicated customer representatives to explain the assistance available to business. 

For an overview of Queensland Government support visit Business Queensland or contact the Department of Employment, Small Business and Training hotline on 1300 654 687 and [email protected]

For an overview of Australian Government support for business, including updated JobKeeper details, click here or talk over the phone, live chat or email from 8am – 8pm through the Coronavirus business support service. Phone: 13 28 46 or email Coronavirus business support

Cash flow 

Boosting cash flow for employers - provides up to $100,000 back to small and medium-sized businesses, with a minimum payment of $20,000 for eligible businesses. The payment will be tax free. 

Support for immediate cash flow needs for SMEs – under the Coronavirus SME Guarantee Scheme, the Australian Government will provide a guarantee of 50% to support short-term loans.

Supporting staff 

Supporting apprentices and trainees - Eligible employers can apply for a wage subsidy of 50% of their apprentices' or trainees' wage paid during 1 January 2020 to 30 September 2020. 

Worker transition scheme - For workers who may find themselves without work. 

Fair Work Australia - workplace obligations and entitlements – Help and advice for employers and employees with entitlements during this time.

Tax, bill, fee and rent relief 

Temporary relief for financially distressed businesses - The Australian Government is temporarily increasing the threshold at which creditors can issue a statutory demand. 

Payroll tax relief package - payroll tax relief measures from Queensland Government including refunds of payroll tax and payroll tax holiday and deferrals.

Rent relief - for small businesses who rent premises from the Queensland Government. 

Tourism business support 

Relief for Queensland tourism businesses includes:

  1. waiving application fees for some variations to liquor licences
  2. waiving registration renewal fees for Inbound Tour Operators
  3. waiving of daily fees for commercial activity agreements and permits
  4. rebate on Marina Charges and Passenger Levies
  5. state land rent waiver

See the DITID website for more details.

The Queensland Tourism Industry Council (QTIC) is offering free membership, advocacy and support. 

Adapting your business model 

Market diversification and resilience grants - To help develop alternative markets food and fishing exporters and critical supply chain partners 

Supply chain issues - For manufacturers and businesses who are finding it difficult to obtain vital materials and supplies to remain open.

Getting ready to rebound 

Business Mentoring Assistance - Mentoring for Growth - The Mentoring for Growth program has mentors ready to connect with impacted small businesses and may be able to provide tailored support including financial mentoring and business planning. 

Financial Resilience Workshops - Delivered by TAFE Queensland, these workshops will provide practical tools and skills to build business resilience as well as an opportunity to connect and network with other small businesses facing similar issues. 

Local support 

  1. Brisbane City Council – business fees waiver
  2. Banks – small business loan payment deferral – contact your bank