COVID-19 Information - Choose Brisbane


COVID-19 Information

While the Queensland Government has eased restrictions in relation to COVID-19, it’s important that we all stay safe and keep up to date with the latest information. 

STAGE 5 COMMENCED IN QUEENSLAND From 4pm Tuesday 17 November 2020:  

  1. Gatherings: Increase gatherings in homes and public spaces from 40 to 50 people across Queensland.
  2. Indoor premises: Increase from one per person per 4m2 to one per person per 2m2 (e.g. restaurants, cafes, pubs, clubs, museums, art galleries, places of worship, convention centres and Parliament House). Indoor play areas within a premises can open too.
  3. Wedding ceremonies: Up to 200 people can attend a wedding and all guests can dance (both indoors and outdoors).
  4. Funerals: Up to 200 people can attend a funeral.
  5. Indoor events: Seated, ticketed venues to increase from 50% to 100% with patrons to wear masks on entry and exit (e.g. theatre, live music, cinemas and indoor sports). Performers can reduce distance from audience from 4m to 2m, except choirs which remain at 4m from the audience.
  6. Outdoor events: Increase outdoor events from 1000 to 1500 with a COVID Safe Event Checklist. Larger events require a COVID Safe Plan.
  7. Open air stadiums: Increase seated capacity from 75% to 100% (with a COVID Safe Plan).
  8. Outdoor dancing: Outdoor dancing allowed (e.g. outdoor music festivals, beer gardens).

In addition to these: 

  1. Boarding schools: Boarding school students can sleep over at friends’ houses on weekends and holidays.
  2. Residential care: You can visit loved ones who are receiving residential care at a mental health or drug and alcohol service.

Refer to Queensland Government's roadmap  for more information. 

Brisbane Economic Development Agency encourages you to follow social distancing guidelines. We recommend you contact individual event organisers or businesses for accurate information on their operations. 

24/7 Hotlines 

  1. National Coronavirus Helpline – call 131 450 or 1800 020 080
  2. If you need urgent medical assistance - call 000
  3. Ambulance hotline for non-emergencies – call 13 12 33
  4. Queensland health advice - call 13HEALTH (13 43 25 84)
  5. Queensland public mental health service - call 1300 MH CALL (1300 642255)
Further Assistance
  1. Beyond Blue – Looking after your mental health during the Coronavirus outbreak
  2. Lifeline – Crisis Support & Suicide Prevention

Health updates 

  1. World Health Organisation
  2. Australian Government Department of Health
  3. Queensland Health

Travel and Visas 

  1. Department of Foreign Affairs and Trade – Smart Traveller
  2. Department of Home Affairs

Updated Event and Activities Information 

Brisbane EDA recommends that you contact individual organisers or operators to get accurate information on cancellations or changes.

For Business 

The Queensland and Australian Governments have dedicated customer representatives to explain the assistance available to business. 

For an overview of Queensland Government support visit Business Queensland or contact the Department of Employment, Small Business and Training hotline on 1300 654 687 and [email protected]

For an overview of Australian Government support for business, including updated JobKeeper details, click here or talk over the phone, live chat or email from 8am – 8pm through the Coronavirus business support service. Phone: 13 28 46 or email Coronavirus business support

Cash flow 

Boosting cash flow for employers - provides up to $100,000 back to small and medium-sized businesses, with a minimum payment of $20,000 for eligible businesses. The payment will be tax free. 

Support for immediate cash flow needs for SMEs – under the Coronavirus SME Guarantee Scheme, the Australian Government will provide a guarantee of 50% to support short-term loans.

Supporting staff 

Supporting apprentices and trainees - Eligible employers can apply for a wage subsidy of 50% of their apprentices' or trainees' wage paid during 1 January 2020 to 30 September 2020. 

Worker transition scheme - For workers who may find themselves without work. 

Fair Work Australia - workplace obligations and entitlements – Help and advice for employers and employees with entitlements during this time.

Tax, bill, fee and rent relief 

Temporary relief for financially distressed businesses - The Australian Government is temporarily increasing the threshold at which creditors can issue a statutory demand. 

Payroll tax relief package - payroll tax relief measures from Queensland Government including refunds of payroll tax and payroll tax holiday and deferrals.

Rent relief - for small businesses who rent premises from the Queensland Government. 

Tourism business support 

Relief for Queensland tourism businesses includes:

  1. waiving application fees for some variations to liquor licences
  2. waiving registration renewal fees for Inbound Tour Operators
  3. waiving of daily fees for commercial activity agreements and permits
  4. rebate on Marina Charges and Passenger Levies
  5. state land rent waiver

See the DITID website for more details.

The Queensland Tourism Industry Council (QTIC) is offering free membership, advocacy and support. 

Adapting your business model 

Market diversification and resilience grants - To help develop alternative markets food and fishing exporters and critical supply chain partners 

Supply chain issues - For manufacturers and businesses who are finding it difficult to obtain vital materials and supplies to remain open.

Getting ready to rebound 

Business Mentoring Assistance - Mentoring for Growth - The Mentoring for Growth program has mentors ready to connect with impacted small businesses and may be able to provide tailored support including financial mentoring and business planning. 

Financial Resilience Workshops - Delivered by TAFE Queensland, these workshops will provide practical tools and skills to build business resilience as well as an opportunity to connect and network with other small businesses facing similar issues. 

Local support 

  1. Brisbane City Council – business fees waiver
  2. Banks – small business loan payment deferral – contact your bank